Shipping Policies:
Continental United States of America: we ship anywhere in the Continental United States of America via UPS ground. Shipping rates are $9.50 for the first item, $5.50 for each additional item purchased on the same order with the first item, going to the same address.
We ship select items via USPS. They are as follows: FireStone and Diamondstone knife sharpeners- only models 1300 through 1399. The reduced shipping rates are $5.50 for the first item, $3.50 for each additional item purchased on the same order with the first item, going to the same address. These reduced rates only apply to the select models listed above.
Hawaii and Alaska: we ship anywhere in Hawaii and Alaska via USPS, with the shipping rates determined by package weight. Contact us for shipping rates.
All of our products are available in Hawaii and Alaska except the following: TUFTOP tempered glass cutting boards sizes XL and large. Sizes small and medium are available.
International: we ship anywhere internationally via USPS, with the shipping rates determined by package weight. Contact us for shipping rates.
All of our products are available Internationally except the following: TUFTOP tempered glass cutting boards sizes XL and large. Sizes small and medium are available.
*Items damaged during shipment: Contact us at: contactus@elitecuttingboards.com - we will gladly ship you a replacement item.
Return Policy:
Within 30 days of the date of purchase, if you are not satisfied for any reason, you can return the product directly to the manufacturer, postage paid. A full refund, less original shipping charges, will be issued by Elite Cutting Boards.com. If you purchased our holiday items ( Christmas Tree - SKU TT01025 or Holly - SKU TT01005 ) you may return them by January 15, 2009, subject to the same conditions as the 30 day return policy. Any items damaged due to abuse, misuse, or neglect cannot be returned.
If your product needs warranty repair, send the item directly to the manufacturer, postage paid. The repair will be made, and shipped back to you, free of charge. If your item can not be repaired, a replacement will be sent to you, free of charge.
If you have any questions about our Return Policy, or need to know where to ship your product, please contact us at contactus@elitecuttingboards.com.
Warranty Information:
Elite Cutting Boards.com has the longest warranties in the industry! Our DiamondStone and FireStone manual knife sharpeners have lifetime warranties. Our DiamondStone and FireStone electric knife sharpeners have three-year warranties. Our cutting boards have one-year warranties. Damage due to abuse, misuse, or neglect is not covered by the warranty.
Privacy Policy:
We can be reached via e-mail at: contactus@elitecuttingboards.com.
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.